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At Sun$hine, Each client will be assigned senior consultant who has worked with the application development or maintenance for a minimum of 15 years and have worked on an average 15 to 20 implementations as SME. These services will be provided remotely and the consultant will manage the application support - which will include maintenance and support of various application modules. Sun$hine Consulting reduces cost by offering this support services. The pricing is fixed and consultant will only service P2 and P3 tickets. Clients should have proper licenses and support agreements from Oracle and SAP for availing this support services.